Given the restrictive scope of civil servant trainings provided by the National School of Public Policy and Civil Services Academy, a training programme covering the entire civil servant base across all the grades is crucial to enhance coordination between top tier officials and frontline public servants for improved coordination across and within government departments to improve public service delivery. The formulation of an effective training framework for public sector employees requires creating institutional capacity to undertake this task, such as identifying needs for capacity development, making financial commitments, coming up with legal and regulatory frameworks, instituting processes to constantly review training curricula to keep it relevant and robust, identifying of training resources, etc. In order to inform decisions and reforms in these areas, a technical review, based on a rigorous scientific methodology of the existing structure, its gaps, and future prospects is proposed for a Training Needs Assessment (TNA).
This study was funded by UNDP (2018-2019)
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